Refund & Returns

Refund Policy: Satisfaction Guaranteed!

We offer refunds or reshipments if:

  • Products don't arrive within 45 business days (excluding processing).
  • Items are damaged or incorrect.

Exclusions:

  • Wrong address provided.
  • Delays beyond our control (customs, natural disasters).
  • Change of mind or incorrect size selection.
  • COVID delays at warehouses or carriers.

Submit Refund Requests:

  • Within 15 days after the 45-day delivery guarantee expires.
  • Email info@mimshackresources.com