Refund & Returns
Refund Policy: Satisfaction Guaranteed!
We offer refunds or reshipments if:
- Products don't arrive within 45 business days (excluding processing).
- Items are damaged or incorrect.
Exclusions:
- Wrong address provided.
- Delays beyond our control (customs, natural disasters).
- Change of mind or incorrect size selection.
- COVID delays at warehouses or carriers.
Submit Refund Requests:
- Within 15 days after the 45-day delivery guarantee expires.
- Email info@mimshackresources.com